Airport staff or other personnel who are interested in airport customer services profession
SRVC1031 | |
On request (1 day) | Cantonese |
HKD 800 | HKIAA |
HKIAA |
This one-day course equips participants with practical knowledge to serve passengers or users at the airport. The course also covers basic communications skills, importance of proper body language and common communications barriers to be avoided for effective communications.
For enquiries or enrolment, please contact AcademyEnquiry@hkiaaAcademy.com.