Introduction to SMART Airport

This two-day course enables participants to appreciate how technology and innovation can improve the efficiency and passenger experience in an airport. Case studies and examples from successful SMART Airports from around the world will be cited, demonstrating how innovative technology applies to airport operations and the considerations that management should take. Future development in SMART Airports will also be discussed from the perspectives of passengers, airlines and airports.

Topics covered:

• Definition of “SMART” Airport in terms of airport operations
• Reason for going “SMART” and ways to going “SMART”
• Innovation and technology used in SMART Airports
• Development of a SMART Airport